Designing compassion into services

This week I’m talking at an end of life conference about designing compassion into services. The conference is Everyday Compassion: Supportive responses to dying and bereavement by schools, neighbourhoods and workplaces.

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Masters in funerals

The big news today is that Barbara Chalmers, Founder of Final Fling now has a Masters – with distinction – in funerals.

“Well, in reality, it’s an MDes – a Masters in Design Innovation, Service Design – and my final project was on funerals, so I consider it a Masters in funerals,” said Barbara. “I just found out on Friday at our degree show that I achieved a Masters – with distinction – in funerals (as I call it) and I couldn’t be more delighted.”

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Design for Death symposium

In August 2012, Final Fling teamed up with Snook – the fab young service designers who graduated from art school on a mission to change the world. Barbara Chalmers and Lauren Currie hosted the day. A couple dozen people from health, care, hospices and charities came to Glasgow’s Lighthouse to explore the question: “How can we do death better?”

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