Funeral consumer rights

Everyone is entitled to their rights as a consumer, especially at a potentially vulnerable time.

If you are purchasing funeral services or products, take a little time to shop around. The directories above offer more than one option so you can call or email a couple to find the best option for you.

If you have any problems with goods or services, contact the Government-funded consumer advice service:

Consumer Direct
Tel: 08454 04 05 06 (open Monday to Friday 9.00am to 5.00pm)